Inka Brand WEBINAR Terms & Conditions

So that we’re all on the same page.. we have some rules (not that exciting…but still super-important). Please make sure you read them very carefully before booking!

All Inka Creative workshop dates and times are subject to availability. For up-to-date availability of webinars and all notifications of cancellations, refunds and requests for transfers must be sent via email to hello@inkacreative.com.au

Confirmation of your booking will constitute your agreement to the terms and conditions outlined.

Payment and cancellation procedures

Inka Creative webinars must be paid for in advance by credit or debit card. 

If payment for the webinar is not received in advance, we regret that the participant will not be able to attend.

Cancellations and refunds

We will offer a full refund but we ask that you give us at least 28 days notice before the commencement date of a workshop to be eligible to receive a refund. If the workshop was paid for using a credit card, the refund will be processed back onto that same credit card; if the workshop was paid for via direct credit the refund will be transferred into a nominated bank account of your choosing. 

Transfers

We are more than happy for you to transfer the date of your webinar if you are unable to attend due to medical reasons only (and we will need to see your medical certificate please) Notice must be given at least 48 business hours before the start-time of the webinar. However, we can only accept one transfer and a refund option is not offered on an already transferred course.

Inka Creative cannot accept a cancellation due to changes to your availability, because of changes to work commitments or other personal circumstances. 

Substitutions

You may substitute another person in your place if you give us at least 24 hours notice before the start-time of the course. If you’re substituting, it will be up to you to arrange that, and all parties will be required to e-mail us at hello@inkacreative.com.au so that we know who is coming on the day. Substitutions can only be made to persons within your company.

Non-attendance

If you fail to attend a course, the course fee will not be refunded or transferred to another date. It is your responsibility to remember the course dates you have registered for so please make sure you lock it into your diary as soon as you book.

Inka Creative reserves the right to cancel or alter any webinar. All dates, times and locations are subject to change, but Inka Creative will endeavour to ensure the webinars are held on the committed dates/times, unless there are exceptional circumstances, such as the host/s being unable to attend due to illness, or other unforeseen circumstances. Inka Creative will inform the participants with as much notice as possible on these occasions.

Should a cancellation become necessary by Inka Creative the attendee will have the choice of attending an alternative webinar or withdrawing from the webinar and, where applicable, accepting a refund of the cost of that specific workshop to Inka Creative.

In the event that the specific host/s is unable to attend due to illness or other circumstances beyond Inka Creative’s control, then the webinar will be cancelled, if no suitable replacement can be arranged.

No cancellation penalties will be paid out in the event of webinar cancellations by Inka Creative.

The information provided by Inka Creative is correct at the time of publication but may be subject to change.